Insights-based sales acceleration

Dynamics 365 Sales

Insights-based sales acceleration

Connect sales teams to customers through the channel the customers prefer through individualized selling at scale.

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Win new customers through teamwork

Connect sellers with customers through their preferred communication channels with Microsoft Teams and Dynamics 365 Sales.

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Accelerate revenue with AI

Streamline sales cycles through suggested next best actions, focusing on the highest-priority activity with the best propensity to close.

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Predict and manage pipelines with confidence

Predict revenue fluctuations and highlight areas of focus from top to bottom of the funnel.

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Improve customer calls through feedback

Get in-the-moment insights about customer emotion, competitive market, sentiment, and priorities in phone calls to enable guided selling.

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Real customers, real results

11-month ROI

C.H. Robinson, one of the world’s largest logistics platforms, achieved ROI by discovering unmet customer needs with Dynamics 365 Sales.

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Help sellers sell and buyers buy

Bring together the entire sales team to facilitate the buyer journey.

Sellers

  • Sellers
  • Sales managers
  • Sales operations
  • Prioritized customers and activities
  • Effective conversation techniques
  • Built-in collaboration

 

  • Planning and forecasting
  • Real-time visibility
  • Coaching at scale
  • Tailor for specific roles
  • Customizable AI
  • Configurable sales process
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A Leader in The Forrester Wave

Microsoft is named a Leader in The Forrester Wave™: Sales Force Automation Solutions, Q2 2021.

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Related applications

  • Microsoft Teams

     

  • Dynamics 365 Virtual Agent for Customer Service

     

  • Dynamics 365 Customer Voice

     

Provide coordinated virtual engagement using an enterprise collaboration hub that brings together colleagues, customers, and contextual customer data.

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Provide fast and convenient experiences using always-on chatbots that qualify and assist customers and seamlessly hand them off to a live agent.

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Automatically personalize engagement based on customer feedback gathered through surveys.

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How can we help?

Contact a Dynamics 365 sales representative to:

  • See a live demo.
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  • Get answers and expert guidance.
  • Start transforming your business processes.

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Try Dynamics 365 Sales free for 30 days

 Dynamics 365 sales

Try Dynamics 365 Sales free for 30 days

Help your team activate digital selling to close more deals and increase revenue. In this trial, you’ll learn how to:

  • Accelerate your sales.
  • Manage your opportunities.
  • Forecast your revenue.
  • Work on the go with the mobile app.

Use sample data or your own. No credit card required or software to install.

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