Dynamics 365 Sales
Insights-based sales acceleration
Connect sales teams to customers through the channel the customers prefer through individualized selling at scale.
Accelerate revenue with AI
Streamline sales cycles through suggested next best actions, focusing on the highest-priority activity with the best propensity to close.
Predict and manage pipelines with confidence
Predict revenue fluctuations and highlight areas of focus from top to bottom of the funnel.
Improve customer calls through feedback
Get in-the-moment insights about customer emotion, competitive market, sentiment, and priorities in phone calls to enable guided selling.
Real customers, real results
11-month ROI
C.H. Robinson, one of the world’s largest logistics platforms, achieved ROI by discovering unmet customer needs with Dynamics 365 Sales.
Help sellers sell and buyers buy
Bring together the entire sales team to facilitate the buyer journey.
Sellers
- Sellers
- Sales managers
- Sales operations
- Prioritized customers and activities
- Effective conversation techniques
- Built-in collaboration
- Planning and forecasting
- Real-time visibility
- Coaching at scale
- Tailor for specific roles
- Customizable AI
- Configurable sales process
A Leader in The Forrester Wave
Microsoft is named a Leader in The Forrester Wave™: Sales Force Automation Solutions, Q2 2021.
Related applications
Provide coordinated virtual engagement using an enterprise collaboration hub that brings together colleagues, customers, and contextual customer data.
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Provide fast and convenient experiences using always-on chatbots that qualify and assist customers and seamlessly hand them off to a live agent.
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Automatically personalize engagement based on customer feedback gathered through surveys.
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Get started with Dynamics 365 Sales
How can we help?
Contact a Dynamics 365 sales representative to:
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See a live demo.
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Set up a free trial.
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Get answers and expert guidance.
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Start transforming your business processes.
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We’ll be in touch within four business days.
Try Dynamics 365 Sales free for 30 days
Help your team activate digital selling to close more deals and increase revenue. In this trial, you’ll learn how to:
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Accelerate your sales.
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Manage your opportunities.
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Forecast your revenue.
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Work on the go with the mobile app.
Dynamics 365 Sales
Let's get started
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Need Help?
Chat with a Microsoft sales specialist for answers to your Dynamics 365 questions.